Refund Policy
Thank you for shopping with shyrts. We aim to provide you with a smooth, transparent, and satisfying shopping experience. This Refund Policy explains how returns, exchanges, and refunds are handled for purchases made through our Services.
Returns & Exchanges
We accept returns and exchanges under the following conditions:
Eligibility
The item must be unused, unworn, unwashed, and in the same condition as received
All original tags, packaging, and accessories must be intact
Return requests must be initiated within 7 days of delivery
Certain items such as sale items or customized products are non-returnable
Non-Returnable Items
Clearance / final sale items
Products with missing tags
Items showing signs of use, washing, or damage after delivery
How to Request a Return
To initiate a return or exchange, please contact us with the following details:
Order number
Reason for return or exchange
Clear images (required if the item is damaged or incorrect)
Refunds
Once your return is received and inspected, we will notify you regarding approval or rejection.
If Approved
Refund will be processed to your original method of payment
Processing time: 5–10 business days, depending on your bank or payment provider
If Rejected
The product will be shipped back to your registered delivery address
Late or Missing Refunds
If you have not received your refund:
Check your bank account
Contact your bank or card provider
If the issue persists, please contact us at the email below
Damaged or Incorrect Items
If you receive a damaged, defective, or wrong product, please contact us within 48 hours of delivery along with clear photos so we can resolve the issue quickly.
Return Shipping Costs
Return shipping is borne by the customer, unless the product is defective or incorrect
Shipping charges are non-refundable
Exchange Requests
Exchanges are subject to product availability
If the requested item is unavailable, we will offer:
A refund, or
Store credit
Contact Us
For any return or refund assistance, please contact us:
Trade Name: shyrts
Owner Name: Rakesh Kumar Prajapati
Email: shyrts87@gmail.com
Address: Ramraj, Muradganj, Jaunpur, Uttar Pradesh – 222001
Mobile: 8780318731